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Payment and Refund


Payment Accpepted
For security need, Welcomevietnamtours.com prefers your payment by the following methods:

1. Credit card payment

We accept VISA, MARTERCARD. Please note that there is a surcharge 3% of the bank fee for Visa and Master card payment. Kindly follow the following instructions to complete the payment process. After receiving your, we will send you an invoice for your accounting purpose by fax or email.

  • Print out the Form of Authorization letter and fill out all required information.
  • Please enclose: one copy paper of the credit card both side and one copy of the passport (first page) with identify and photo.
  • Print out the Letter of Aproval and fill out all required information (except the date)
  • Kindly note that the charge of your card will be appeared as Welcome Vietnam Tour .,Jsc.

Please send two above forms and the copies to fax number:84.4.36421388, or scan them then send by email to: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

2. Bank transfer and Cash

Except for cash payment, bank fee charge may apply (any bank charge must be borne by customers). Our bank account details are as follows:

Beneficiary name: Welcome Vietnam Tour .,JSC
Beneficiary Account number: 023 8400 6000 1087 for USD Account
023 7040 6001 5696 for VND Account
Bank name: VIBank Langha
Bank address: No. 4A Lang Ha str, Dong Da dist, Hanoi city, Vietnam
Telex: 411389 VIB HN VT
Bank swift code or Bank code for transfer: VNIBVNVX
Cancellation/ Refund
If unexpected circumstances should arise and impact your holiday plans, we would be glad to assist you with the cancellation procedures and refund your money. Our rates of refund are derived from our suppliers' requirements, and can be summarized as follows:

30 Days before trip commencement: 80% will be refunded
14 Days before trip commencement: 70% will be refunded
7 Days before trip commencement: 60% will be refunded
No refund for cancellations within 2 days before departure.

For authentication purposes, only written cancellation notices (e-mail or fax) will be accepted.
The refund will be made through bank transfer or credit card, depending on the original method of purchase. Bank fees, if applicable, will be for your account.

Welcome to Phu Quoc Local Guide

Welcome Phu Quoc Vietnam Tour, Diamond island of Vietnam warmest greetings all of you.
You will get the best services while traveling with Welcome Vietnam Tour.

Why Choose Us

  • 01. Free itinerary design;
  • 02. Quick reply in 0.5-23.5 hours;
  • 03. Private travel consultant, 1-on-1 service;
  • 04. Worry-free, one-stop and best value service;
  • 05. Tailor made private tour, more privacy and flexibility;
  • 06. Trustworthy tour company in Indochina

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